Toma

Toma is building the AI software suite for underserved industries, starting with Automotive. They started as a voice AI infrastructure company and still are their own biggest customer to this day. Their product empowers hundreds of businesses with a world-class AI receptionist and customer support platform. Toma’s AI agents engage in thousands of customer interactions every day and generate millions of dollars worth of revenue.

What the company does (products/services)

Toma provides AI agents that automate inbound calls with a low-latency, natural-sounding voice AI, run outbound SMS campaigns that generate new revenue, deeply integrate with automotive-specific software, offer insights and reporting into every AI/customer interaction, and intelligently alert customers when human intervention is needed.

Technology stack and engineering culture

As a YC-backed startup that has raised a Series A, Toma has a sophisticated tech stack. They have built a SOTA voice AI orchestration pipeline, a dynamic integration platform for connecting to legacy software, a production-grade agentic workflow engine, agent evaluation pipelines, and prompt management tools. Their culture is described as 'builders first, always', and they hire technically-minded people across all responsibilities.

Work environment and benefits

Toma is a fast-growing startup with a team of 20. The work environment is likely intense and collaborative, with a focus on real-world impact and meticulous attention to detail. As a well-funded startup, they likely offer competitive salaries and benefits, including equity.

Why someone should work there

Working at Toma offers the opportunity to build cutting-edge AI features and work on SOTA everything. The company is solving real-world problems in a massive, underserved industry. Employees are given excessive ownership of critical systems and infrastructure and work with a high-energy team. The company is backed by top-tier investors, providing a stable and supportive environment for growth.

Key roles they typically hire for

Toma is currently hiring for a Sr./Staff Software Engineer. As the company grows, they will likely hire for roles in product management, sales, and customer success.