AnswersNow is a telehealth platform designed to transform the way families access Applied Behavior Analysis (ABA) therapy for children with autism. Founded in 2017 and headquartered in Richmond, Virginia, the company directly connects families with Board-Certified Behavior Analysts (BCBAs) through its proprietary, AI-enabled virtual platform. By removing the need for a commute and addressing the shortage of local clinicians, AnswersNow ensures that high-quality, personalized autism care is both immediate and effective.
AnswersNow emphasizes a clinical-first approach, prioritizing the direct relationship between the BCBA and the client. The company operates on an "RBT Free Model," meaning no supervision of Registered Behavior Technicians is required, allowing clinicians to focus entirely on direct therapy and caregiver training. Employees highlight the supportive, mission-driven environment and the flexibility of working entirely remotely. However, some reviews mention the challenges of client cancellations and a heavy focus on billable hours, which is common in the telehealth therapy space.
As a BCBA at AnswersNow, your day revolves around delivering high-quality telehealth services directly to clients and families. You will build therapeutic relationships in a virtual setting, conduct assessments, and provide caregiver training. The platform features AI note-taking technology to streamline documentation, allowing you to focus more on the clinical aspects of your role. Most sessions occur during peak after-school hours (e.g., 3:30 PM to 8:30 PM ET), making it ideal for those who prefer afternoon and evening schedules. You'll log in, run your sessions, complete your documentation, and log out—all without a commute.
Compensation at AnswersNow is directly tied to the number of billable hours delivered, offering unlimited earning potential. Full-time BCBAs with larger caseloads (10+ families) can earn upwards of $100,000 annually, while part-time roles typically land around $45,000. For non-clinical roles, such as the Manager of Front-End Revenue Cycle, salaries range from $80,000 to $90,000. Benefits include a company laptop (Mac or PC), extended paid time off, company holidays, free in-house CEUs, and options for medical, vision, and dental care. However, some employee reviews suggest the benefits package could be more competitive.
The interview process at AnswersNow is generally described as straightforward and efficient, often consisting of two parts. The first round typically involves a recruiter or HR representative discussing availability, the company's care models, compensation structure, and benefits. The second round is a clinical interview focusing on your experience, particularly with telehealth, and your approach to handling disagreements or challenges with families. Candidates appreciate the clarity of the process, though some note it feels highly scripted.
AnswersNow is an excellent fit for BCBAs who want to focus purely on direct client care without the administrative burden of supervising RBTs. The 100% remote model and flexible afternoon/evening hours offer a great work-life balance for self-motivated professionals. The use of AI tools for documentation is a significant plus for clinical efficiency. On the downside, the pay structure relies heavily on billable hours, meaning income can fluctuate with client cancellations. Additionally, the base salary and benefits package may be lower compared to some traditional, in-person agencies. If you thrive in a remote, direct-care environment and can manage a flexible schedule, AnswersNow offers a compelling opportunity to make a meaningful impact.
Founded
2017
Employees
51-200
Valuation
Total funding approx. $54M
Work Model
Remote
2 rounds: Initial recruiter screen followed by a clinical interview